EU Privacy Policy

Effective Date: [28/08/2024]

1. Introduction

At Kalp Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our Blockchain as a Service (BaaS) platform. This policy applies specifically to users covered by the European Union’s Digital Services Act (DSA) and outlines the procedures for resolving disputes related to our services.

2. Scope

This Privacy Policy applies to:

• Users who are covered by the European Union’s Digital Services Act (DSA).
• Services provided by Kalp Studio that are identified by the DSA as “online platforms” or “very large online platforms.”
• Situations involving restrictions on content and accounts.

3. Data Collection and Usage

We collect and process personal data to provide and improve our services, comply with legal obligations, and ensure the security of our platform. The types of data we collect include, but are not limited to:

• Personal identification information (Name, Email Address, etc.)
• Usage data related to your interaction with our platform
• Content you create or share on our platform

We use this data to:

• Provide and maintain our BaaS services
• Communicate with you about updates, security alerts, and administrative messages
• Enforce our terms of service and protect against fraudulent activity

4. GDPR Compliance

Under the General Data Protection Regulation (GDPR), Kalp Studio is committed to upholding your rights as a data subject. This includes:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You may request the restriction of processing of your personal data in specific cases.
• Right to Data Portability: You can request that we transfer your data to another organization or directly to you in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at hello@kalp.studio. We will respond to your request within the timeframe required by GDPR.

5. Content and Account Restrictions

Kalp Studio may take restrictive actions on your content or account if we believe you have violated applicable laws or our policies. This may include:

• Limiting the visibility of your content
• Restricting your ability to monetize content
• Suspending or terminating your account

6. Dispute Resolution Options Under the DSA

If you believe that our actions regarding your content or account are unjustified, you have several options:

• Internal Appeals: Before seeking external resolution, you may first appeal our decision through our internal appeals process if available.
• Out-of-Court Dispute Settlement: If you disagree with our decision and wish to escalate the matter, you may refer your case to an out-of-court dispute settlement body certified under the DSA. These bodies are independent and have the expertise to handle such disputes.

Certified Out-of-Court Dispute Settlement Bodies:

ADROIT Alternative Dispute Resolution of Information Technologies: Office 6, The Westin, Dragonara Road, St. Julian’s STJ 3143, Malta

We will update this list as more bodies are certified.

7. Compliance and Legal Options

Kalp Studio will comply with the decisions of the out-of-court dispute settlement bodies where required by law. However, please note that we are not legally bound by their decisions unless mandated by the respective Member State.

You may also have the option to pursue your claims in court. We recommend consulting with legal counsel to understand your rights and options.

8. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, access controls, and regular security audits.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be communicated through our platform, and the revised policy will be effective immediately upon posting.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: hello@kalp.studio
• Address: FC 19 & 20 Film City, Sector-16A, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201301, India

11. Acknowledgment

By using our BaaS platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.